Here are some FAQ about Starfish Fast Cruise may help you
What is Starfish Fast Cruise?
Starfish Fast Cruise is fast boat company based in Sanur Bali, its established in 2017. Starfish Fast Cruise connecting between Bali from Sanur Harbour to Nusa Penida Banjar Nyuh Harbour, Gili Trawangan, Gili Air and Bangsal Lombok. Starfish Fast Cruise is the best choice of sea transportation that used by travellers who want to escape from Bali or visit Bali from Nusa Penida and Gili islands and Lombok.
How Long does it take from Sanur to Nusa Penida and Gili islands/Lombok by Starfish Fast Cruise?
Starfish Fast Cruise has high speed crossing on the sea, Starfish Fast Cruise has daily route starting from Sanur Harbour to Nusa Penida will take only 45 minutes, and then Nusa Penida to Gili Trawangan 2hours, after that Gili Trawangan to Gili Air only 15 minutes and the last Gili Air to Bangsal Lombok 15 minutes. Each harbour will spend 15 minutes for loading passengers.
How much the ticket of Starfish Fast Cruise?
Starfish Fast Cruise has special HOT DEAL for you. here are the price list, Please hurry up!!!
| Route | Publish Rate | HOT DEAL RATE |
| One Way Sanur-Nusa Penida | IDR 150.000 | |
| One Way Nusa Penida-Gili Islands/Lombok | IDR 300.000 | |
| One Way Sanur-Gili Islands/Lombok | IDR 450.000 |
What are the cost included?
The HOT DEAL RATE for ticket only. pick up or drop off to hotel is optional by private car and extra charge (Prices mentioned on the booking form).
Personal expenses and harbour tax not included. the passengers should pay directly by cash IDR 20.000/pax each harbour
How to book Starfish Fast Cruise
Booking Starfish Fast Cruise is really easy. just visit the online form on homepage on this site, just complete the form and pay online with our secured payment. but if you have trouble with the online booking, please text us on WhatsApp for manual booking, our customers service will help you shortly
if we book Starfish Fast Cruise, Is it possible to reschedule or cancel the ticket that we have booked?
Starfish Fast Cruise is flexible company for travellers, so all the tickets that you have booked can be rescheduled while the seats are available. and for cancelation the ticket should follow the cancelation policy below. to get refund please visit your invoice on email. there is on the bottom “My Reservation” click and follow the step by step. you will get the refund maximum 15 working days.
| Cancellation prior to arrival | Refund |
| 0 – 2 days before scheduled arrival | 0 % |
| 3 – 360 days before scheduled arrival | 50 % |
| Cancel by authority due to of bad weather | 75 % |
Is it possible back to Bali from Gili or Nusa Penida in same day with connecting FLIGHT?
Our services from Port to Port. For passengers who have connecting FLIGHT, we suggest you to come back to Bali 1 day before flight. we do not take any responsibility for missing the flight due to of bad weather, delay and technical error that we can not predict.
Is there luggage service? How many luggage is allowed to carry with Starfish Fast Cruise?
There is no luggage service in Starfish Fast Cruise. Each passengers should bring the luggage from check in point to the harbour by their self. and the crew help to put on to the boat only. 1 passenger 1 luggage is allowed. no pet are allowed.